The Continuing Epic Tale of My Roof
If you’ve been reading my blog, you probably know I’ve been trying to fix a leak in my roof for quite some time now.
Randy Amway from Hallmark Building & Remodeling re-gooped my roof on Dec. 1, ostensibly to seal any cracks. He showed up without appointment, unannounced. The only way I knew he’d been there was a single business card on my door, like the Lone Ranger’s silver bullet. Unsettling.
A few days later it rained all day, and my roof leaked like a sieve, mostly down the inside of the wall in my office/spare bedroom, warping the paint right off. So I called him back. He said he’d get back to me.
He didn’t, not without some pestering. He finally came back on the 16th — again, without notice. To this day, I’ve never met Randy Amway, nor have I showed him where the leak is coming in. He caulked around the scupper above the bedroom and essentially said he hoped that fixed the problem.
No extra charge for that visit, but I still had the original bill for $575 on my kitchen table. I decided not to pay until the next heavy rainfall. I had no idea whether the leak is plugged, which is all I wanted done in the first place, and I didn’t fancy paying Hallmark Roofing not to fix my roof.
This being Tucson, three and a half weeks passed between rainstorms. Intermittent showers this time. No water running down the wall, which is a good sign. But still I held off on paying the bill, just in case.
Until this morning, that is, when I got a phone call from what is apparently Hallmark’s Mafia Enforcer Division threatening to put a lien — and eventually foreclosure — on my home. (Can they even do that, or is it bullshit?) I explained all of the above to him, but he told me “that’s not The Process.” I wasn’t aware there was a Process. No one ever explained it to me, but apparently it’s “1. Hire a roofer; 2. Get fucked.”
So I paid and mailed the bill today, adding a sarcastic note about services rendered. I don’t know if it will do any good, but I managed to not swear at any point, so I’m proud of that.
Of the three contractors I called, Hallmark was the only one to actually respond. What is it with roofers in this town? At least the other two were honest enough to just blow me off instead of pretending to want my business.
(One of the nice things about having this blog is that now anyone googling “Hallmark roofers of Tucson” or somesuch will land on this page. Moo hoo ha ha.)
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